Retailer Rewards Enquiries by Phone

Your Camelot Sales Executive’s number can be found in your National Lottery Retail Organiser.

Calls from a BT line are charged at your calling plan's standard network rate. Mobile and other providers' charges may vary. This information is correct at June 2011.

Retailer Rewards Enquiries by E-mail

Please send specific queries regarding your prepaid MasterCard reward card to

Please send all other queries to

You can contact your Camelot Sales Executive by adding their full name as you find it on their business card to the following address

Report Underage Sales

Camelot is committed to operating The National Lottery in a socially responsible way. If you suspect that a retailer is selling National Lottery tickets to anyone under the age of 16, you can report them by calling our dedicated team on 0345 301 6216. All calls are fully investigated by Camelot's security team.

You can also contact us by post

Camelot UK Lotteries Limited

Contact Centre

Tolpits Lane


WD18 9RN